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We have started to put together an informative and detailed list of common questions that we face everyday from our customers. Please see below for a list of these helpful questions.

How much do you charge for your services?

What is the most important difference that you offer?

Why should we use Energy efficient products as they cost so much more?

Why is renewable energy important?

Do I place an order with Rexel Energy Solutions or with my normal branch?

How do I benefit financially from having a grid connected solar generator installed?

Which government incentives are available to me and how much can I get?

What size solar system do I need?

How does the feed-in tariff work?

What do you need from me to put together a proposal?

How accurate are the savings estimates?

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How much do you charge for your services?

  • Our Energy Efficient Solutions proposals are no charge to the customer

What is the most important difference that you offer?

  • We are part of the Largest Electrical Wholesaler in the world.
  • We are part of the Largest Electrical Wholesaler in Australia.
  • We offer a holistic approach to your business in terms of Energy efficiency.
  • We only recommend and work with a small amount of reputable supplier partners.
  • Our Rexel Energy Website is very informative.

Why should we use Energy efficient products as they cost so much more?

  • Improving the energy efficiency of appliances and products has significant economic and environmental benefits for Australia.
  • Energy efficient products reduce greenhouse gas emissions and energy demand.
  • Moreover, it reduces the running costs of appliances and products for households and businesses.

Why is renewable energy important?

  • Energy is a basic input into virtually every aspect of personal and business activity. Energy, in some form, is involved in most household activities, such as heating, cooling, cooking, lighting, transport or enjoying services and products that require energy in their supply.
  • Companies also use energy in virtually all of their activities, whether it is processing and manufacturing materials, transporting goods, heating and cooling premises, providing telecommunication services or powering computers. As a result, energy is a fundamental part of life in Australia and the energy sector is an essential component of the Australian Economy.

Do I place an order with Rexel Energy Solutions or with my normal branch?

  • Rexel Energy Solutions is an extension of the branch network that consists of 168 branches nationwide.
  • Should you choose to proceed with any of our recommendations, your local Rexel Holdings Australia (RHA) branch will handle the ordering and invoicing of the material in consultation with us.

How do I benefit financially from having a grid connected solar generator installed?

  • For every kWh you generate you either self-consume it at a rate equal to that of your import tariff rate at that time, or if there is no demand for it in your home it will go out to the electricity network for approx. 6-8 cents per kWh. Some retailers offer additional benefit for power fed back to the grid.

Which government incentives are available to me and how much can I get?

  • The government offers Small Scale Technology Certificates or STC’s , these are calculated using a number of factors including the size of the system and the zone in which it is to be installed. Each system will be eligible for a certain amount of certificates and each certificate has a value that may fluctuate daily.

What size solar system do I need?

  • The size of the system will depend on your objective, consumption and available roof space.  The most cost effective option is to match the system size to your base load however a larger system can be used if you wish to negate your bill.  The size of the system is limited by the suitable roof space you have available.

How does the feed-in tariff work?

  • Contact our Energy Solution Specialists and based on your tariff and consumption we will explain how it pertains to you.

What do you need from me to put together a proposal?

  • We require at least one copy of an electricity bill, a brief meeting with the key decision maker(s) and the opportunity to collect information on the products to be upgraded/replaced

How accurate are the savings estimates?

  • For lighting, the savings are based on reducing the fitting wattage from one fixed level to another fixed level.  Assuming the operating hours provided are accurate, these consumption based savings should also be accurate.  The basis for the maintenance savings component can be shown if required.
  • For other technologies, the savings are based on technical modelling and expertise by our specialist suppliers who we will be happy to set up discussions with regarding their calculations.

 

If you can’t find the answer you are looking for on our FAQ page, please feel free to contact us through http://www.rexelenergy.com.au/contact or call 1300 32 66 32.